✍🏻 Move-in Usability Testing

 

Project Phase

  • After my team and I finalized the first high-fidelity design and reviewed it with stakeholders, I conducted testing and uncovered more issues than anticipated—prompting cross-functional adjustments.

  • The report was created to keep all departments informed and aligned.

My Role:

  • Sole researcher responsible for participant recruitment, moderation, report synthesis, and presentation.